Shipping
Order processing times
Our orders are processed within 3-4 business days. During seasonal times like Black Friday and Christmas, order processing can take up to 5-6 business days. We appreciate your patience while we prepare your order.
Estimate shipping times
We ship from our company headquarters, based in Slovenia, Europe. We ship all over the world.
- Orders shipping within the European Union will arrive in 5-6 business days. (Italy and Spain?)
- Orders shipping to the UK will arrive in 6-8 business days.
- Orders shipping to other countries will arrive in 14 business days.
Shipping costs
Free shipping world wide.
Tracking information
We provide real-time tracking information on all of our orders. If your order does not arrive by the estimated due date, please wait 48 hours before contacting us at info@bulb.eu.com. We will do our best to locate the package and extend your timeframe for refunds and exchanges. Should your order arrive damaged, please take photos, fill out the return form, and send them to us at info@bulb.eu.com. We will send you a new order with brand-new products immediately.
Should your order be identified as lost by the shipping carrier, we will ship a new order out immediately and offer a gift discount code for future purchases.